Customer Reviews
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Arrived with the left shoulder bone spike armor/epaulette completely snapped off. I reached out via email 3x’s and my gf did twice… no reaponse.
Hi there,
Thank you for taking the time to share your experience, and we’re genuinely sorry to hear that your item arrived damaged.
We’ve looked into our records and it appears that your order was placed through a third-party retailer rather than directly with us. While we unfortunately don’t have access to the order information or customer support logs from external sellers, we completely understand how frustrating this situation must be—especially when you've made several attempts to get a resolution.
We strongly recommend reaching out to the store where you originally made the purchase, as they are responsible for order handling, shipping, and customer service related to that transaction. If you continue to face difficulties and believe we may be able to assist in another way, please feel free to email us directly at hello@numskull.com with as much information as possible (including photos and proof of purchase). We’ll do our best to help guide you through the next steps.
Again, we’re truly sorry for the inconvenience caused and hope this gets resolved swiftly for you.
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